ON Logo 2015 Digital Edition: F.A.Q.

Opera News's digital edition is now available for your iPhone®, iPad® and Android™ devices. Have questions about how it works? Find answers here.

Updated 5/1/18 | Version 16.0.11 
   
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You can read the latest issue of Opera News on your iOS or Android device. Each month's new issue will be available to download through our app, and you will receive an in-app alert when each new issue is published. 

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Downloading the Opera News App

Our apps, which will deliver the digital edition to your device each month, can be downloaded here:

Blue Spacer 814 iOS: For your iPhone®, iPad® & iPod touch®
App Store App 814 

Blue Spacer 814 Google Play: For your Android™ device
Google Play Store Button 814 

I am a current print subscriber and would like to access the digital edition.

Current direct-subscribers to the magazine may access the digital edition free of charge by logging in using the information below.

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Logging In

1. Use the links above to download the app onto your device.

2. Open the Opera News app. Opera News's latest update (v16) is no longer compatible with the iOS newsstand (iOS 7) and is now a standalone app that will appear on your device.

3. Tap the stacked-line icon in the upper-left-hand corner of the app (see left) and then click on "Accounts" followed by "Login." 

4. You will be prompted to enter a username and password. Note: If you are a current subscriber and have not yet registered on our website, you must do so in order to access the digital edition. Instructions on how to register and create your username/password on OPERANEWS.COM can be found here. If you have already registered with permanent credentials on our website, OPERANEWS.COM — or on MetGuild.org or MetOpera.org — then please use that login and password combination to access the digital edition.

5. Please wait a few moments while your credentials are verified. You will only have to log-in to the app once, unless your subscription information changes. Once your username and password have been accepted, the "Profile" option under "Accounts" will show you a screen verifying the expiration date of your subscription (format: DD/MM/YYYY). Click the X in the upper-right corner of the login screen and then the back arrow (upper-left corner) followed by the "Home" button to return to the app.
Please do not click the "Logout" button unless you wish to change your credentials. 

6. If you have successfully logged-in to the app with valid credentials, you should now see "Download" buttons below each issue in the newsstand portion of the app. Click this button to download a given issue. If, instead, you see a "Buy" button below each issue, or receive an error message, please contact us to confirm the status of your subscription. Contact information can be found below.

Additional Log-In Questions

I entered my login and password, and it says my subscription has expired.
Please contact us to confirm the status of your subscription. Metropolitan Opera Guild members may call (212) 362-0068 or e-mail loginhelp@operanews.com. Direct subscribers may call (866) 400-0545 or e-mail ONScustserv@cdsfulfillment.com.

I forgot my username and password.
Please visit this page if you have forgotten your current username or password.

Can I install the app on multiple devices?
The Opera News app can be installed on as many devices as you like. But you will only be able to access the contents of the digital edition with your subscription credentials on a maximum of five devices. If you are retiring an old device, we advise that you log-out of the Opera News app before installing the app on a new device.

General Digital Edition Questions

How do in-app subscriptions work?
Interested in a digital-only subscription to Opera News? These can be purchased through our site or directly through the app. Subscriptions purchased through the app are transacted via Apple (as a recurring iTunes subscription) or through google Play. To purchase a subscription through our app, simply select the menu icon in the upper-left corner and then click "Account" and then "Subscriptions." Here you'll be able to select the type of subscription you would like to purchase. You'll be given access to the latest issue of Opera News each month until your subscription expires. Recurring subscriptions purchased and transacted from within the Opera News app will automatically be renewed until auto-renewal is turned off. Otherwise, Apple or Google Play will bill you at the beginning of each subscription period.

Will buying a subscription as an in-app purchase grant me access to OPERANEWS.COM?
No. An Opera News subscription purchased inside our app will be transacted via the iTunes and Google Play stores. Your purchase — and access to previously purchased issues — will be handled by Apple and Google Play and we will have no identifying information regarding your subscription. To restore issues that were previously purchased within via the app, click on the menu icon in the upper-left corner of the app, select "Account" and then select "Restore Purchases."

Can I cancel my digital subscription and receive a prorated refund for the time remaining?
No. It is not possible to receive a prorated refund if you cancel your digital subscription prior to its expiration. 

I am having problems with the app. It is not responding and I am unable to download a new issue.
You may need to restart the Opera News app. Double-click the round home button on the bottom of your iPad, iPhone or Android device, then close the individual app and restart it. If you are logged in and your subscription is not showing the correct expiration date please logout via the Account > Profile page of the app and then log back in.   

As a subscriber, how will I know when the new issue is available to download?
When a new issue is available, you will receive a notification from the Opera News app as long as it is not currently open and in-use on your device. You can change the notification settings for the Opera News app in iOS by selecting the "Settings" app, then tapping on "Notification center" and selecting "Opera News." In the Android OS, change the notification settings by tapping on "Notification" in the drop-down menu in the upper-right hand corner of the app.

Navigating the App

There are several ways to quickly navigate the digital edition.

Swiping, Pinching and Zooming
You can browse the entire issue of Opera News by swiping right-to-left to progress page by page through the issue. Also, tapping on the long, shaded paddle on the lower-right-side of the screen will advance you to the next page; tapping on the shaded paddle on the lower-left-side of the screen will take you back to the previous page. Clicking on the small shaded button with the three horizontal lines will open the thumbnail prompt (more on this below). Zooming in on a page is accomplished by spreading your fingers apart, and zooming out is done by pinching them together while on a given page. Spread your forefinger and thumb apart to zoom in on text and photos; pinch them to return to a full-page view.

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Previous/Next Page Tabs
Thumbnail-Prompt
 
 
Clickable Coverlines   Table of Contents  Swipe to Flip 

Previous/Next Page Tabs & Thumbnail Prompt
Navigate an issue page by page by advancing with the tabs that appear on either side of the screen. Tapping on the thumbnail prompt — immediately below the left tab — opens a scrollbar that will allow you to advance to a specific page and see a small thumbnail of that page's contents.

Clickable Coverlines
All of the text on an issue's cover — with the exception of our logo — is clickable. Tapping on a given coverline (indicated with red arrows in the graphic above) will immediately take you to that respective article within a given issue.

Table of Contents
Click on the Table of Contents icon Digital Edition ToC Graphic 518 in the navigation bar at the top of the screen to view the contents of that issue. Click on an entry to open that respective article. Advance the pages via the tabs or return to the Table of Contents to select a different article.

Thumbnails
Click on the vertical ellipses icon Digital Edition Ellipses icon 518 in the navigation bar at the top and then select "Thumbnails" to quickly navigate thumbnails and the scrollable section-name ribbon for an entire issue's contents. Jump from one section to another by tapping the page previews, or by swiping and tapping the section names.

Search
Click on the vertical ellipses icon Digital Edition Ellipses icon 518 in the navigation bar at the top and then select "Search" to search the entire contents of a given issue for a keyword. Once selected, all incidences of a given keyword are highlighted on a page.

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Using the Annotation Tool 
New to the Opera News App with version 16.0, the Annotation Tool — accessible via the Digital Edition Annotation tool 518 icon in the menu bar — allows you to add notes to your magazine, highlight portions of text or select and copy text from the magazine. 

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Select Text: Click on this icon and drag the marquee tool to apply to text that you would like to copy. A dialog box will prompt you to copy the text or search within the issue for the same text.  

Highlight Text: Click on this icon and drag the marquee across text to highlight text.  

Add a Note: Click on this icon and tap a point on the page where you would like to add a note. A text box will open; add your text and click "Save." 

Erase an Annotation: Click on this icon and select the annotation that you would like to delete.